Latest Gear Live Videos
Google: China Hackers Stole Valuable Source Code
Posted by Finnian Durkan Categories: Google, Internet
According to McAffee CTO George Kurtz the cyber-attacks that occurred in January targed a small number of employees who controlled source code management systems. These source code management systems handle the myriad changes that developers make as they write software, the breach of which can have a cascade effect across multiple levels of Google and as many as 30 other business targeted in the January attacks. Aside from being awesome and using ‘cyber-attack’ in a sentence, I also have some valuable source-code for sale at rock-bottom prices; check out my store at ‘CyberNinjaAssassinCassanova138’ on eBay.
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| ComputerUser
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Bleeding Edge TV 314: GM OnStar Remote Ignition Block
Posted by Andru Edwards Categories: Gizmatic, Short Bytes, Features, GPS, Podcasts, Transportation, Videocasts, Videos
GM‘s OnStar service has a few convenient features, along with some nice safety features in place to aid in the recovery of your vehicle if it happens to be stolen. In this episode, we take a look at Remote Ignition Block, a new OnStar feature that stops your car from turning on in the event that it is reported stolen. In conjunction with GPS satellites, this helps law enforcement find your car much faster than they’d likely be able to otherwise.
Comcast overcharges me by $772 on two cancelled accounts, offers support via Twitter - UPDATED
Posted by Andru Edwards Categories: Broadband, Features, Home Entertainment, Household
Update: Within two hours, I got a call from a Comcast representative who stated that, since the payments were made by credit card automatically, there is no reason they can’t credit it back to that credit card. She went on to tell me that they’d process the refund tomorrow. Very cool. However, I wonder what the response would have been if we hadn’t been paying by credit card, and instead used ACH transfer from a bank account. In any event, the Comcast folks on Twitter really are listening, and really are aiming to put out fires. Good stuff.
This morning I opened mail from Comcast, which, to my surprise, showed that I was two months late on paying up. I thought that was odd, since I kicked Comcast to the curb for Verizon FiOS two months ago. I called and got it taken care of, to find that I was owed $72 and that it would arrive in 6-8 weeks. Kind of annoying, but no big deal. Then they called me back, to tell me that I had another active account that has been auto-debiting from one of my accounts. That one was to have been cancelled back in May. Once that was straightened out, the damage was that Comcast owes me a cool $772. I asked when I’d receive it, and they said 6-8 weeks. I thought that was fairly crappy, being that when I cancelled the services, I also revoked Comcast’s right to take any money from my private accounts. I threw up a gripe on Twitter, and a few minutes later, Comcast’s Twitter customer service went into full effect. Gotta give them props for that. They asked me to email them the details, so they could look into it. You can read the email I sent them, after the break. Feel free to chime in with your thoughts. We will update with any progress made on this, let’s see how customer service on these Web 2.0 Internets works. [Photo Credit]
Are “Geek Squad” Agents Stealing From Your Computer?
Posted by Lolita Beckwith Categories: PC / Laptop
We love the folks over at The Consumerist, a website devoted to letting disgruntled shoppers stick it to The Man. Now they’ve gone all “Dateline/Primetime Live” on us, conducting an undercover 3-month sting operation. Their mission? To see if a Best Buy Geek Squad Agent would stoop so low as to steal porn, music, etc. off of a customer’s PC brought in for repair. The sting was in response to rumors that this happened to actual customers in numerous cities. To create bait, a computer was loaded with porn—and rigged to film any wrongdoings as they actually happened. While most of the Geek Squad-ers presented with the porn-laded PC passed the test, one dishonest techie failed miserably, filmed stealing pornography and transferring it to his company-issued thumb drive. Rumor has it there is even a Geek Squad “central server”, where the Agents share their illicit booty (no pun intended). Click here to view video of the actual theft, and to learn how to protect your files when bringing your computer in to be fixed. Because you know if the Geek Squad is doing it, your neighborhood repair shop could be too.
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| The Consumerist
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