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AT&T raising smartphone ETF fees - iPhone lock-in plan in place?

Posted by Andru Edwards Categories: Cell Phones, Corporate News

Hey, look here—turns out AT&T and following Verizon in the decision to raise early termination fees for smartphone customers. The new fee will be a whopping $352 if you opt to cancel your contract early, although for each month of active service, that will decrease by $10. Technically, AT&T says this change is for customers who select “advanced, higher-end devices, including netbooks and smartphones.” Hold up, so now netbooks are higher end devices? The most ridiculous part of all this is that today the current ETF is “just” $175, so this is a marked and significant increase. If you are instead opting for a basic feature phone, the ETF will actually be less, dropping to $150. Now, if you are a current customer, your contract won’t just flip over, but you can bet your bottom dollar than when you next upgrade your phone, or if you pick up that next month, you’ll pick up the new terms. A conspiracy theorist might say that this is AT&Ts method of locking customers in, what with the iPhone heavily rumored to be hitting Verizon this fall. Interested in seeing how the company is spinning this one? Click on over to their “open letter to valued customers” that we have linked below.

Read More | AT&T

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