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Wednesday October 22, 2008 2:37 pm
Apple Spill Detection Waterproofs Your MacBook Warranty
Spill your morning coffee on your MacBook and then take it in for covered warranty service? Those days are ending; water damage is obviously a violation of the AppleCare warranty, and the new MacBook and MacBook Pro computers, introduced last week, include what cellphones have had for years: Liquid Submersion Indicators, which alert technicians to water damage. Located under the keyboard and near the trackpad, the sensors change color when exposed to a liquid. Once these sensors are activated, there is no way to undo the process, so you’re just gonna have to fess up next time, so please - no more Shirley Temples near the hardware, okay?
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| Los Angeles Times
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Comments:
Will apple still fix the computer though if you have the apple care protection thing?
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No. Both the Apple Limited Warranty, and the AppleCare Protection Plan, do NOT cover liquid spill or accidental drop damage.
All repair costs on any spill-damaged unit, even one under AppleCare, are the responsibility of the user.
If the spill affects the Main Logic Board, you can expect to pay a flat “Tier” repair rate, the fee for which is comparable to a new portable computer.
Simply refrain from having beverages nearby your computer, and all will be well.
In the instances where a user KNOWS that they will spill on it *sometime* within their computer’s life (or drop it frequently, or beat the crap out of it, etc), I recommend that these “heavy use” users save the $200 they would spend on AppleCare, and instead put it in a jar towards their next new laptop, after they spill/drop/crack/break their existing one.
Do you expect your car’s warranty to cover accidentally driving into a lake, or off a cliff? Probably not. Computer manufacturers are no different than any other manufacturers. The responsibility still lies in the maturity and wisdom of the computer’s user.
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