According to Kotaku, some customers have received emails stating that consumers can trade in their defective consoles in return for an upgrade.
Microsoft also confirmed the report via Twitter, in response to the posting of a screenshot of the letter by user Avery Penn.
However, the email from Microsoft appears to anticipate problems with the console, as Penn told Kotaku that his console is still able to read the discs. "The email was most likely referring to the Xbox LIVE update which is being phased in between May 19 and May 30 – an update which reflashes the DVD drives to a new stock firmware, and adds support for new XGD3 disk format," Kotaku added. "It's this update that allows an extra GB of usable storage on game discs."
This Deal of the Day goes out to all you gamers out there--eBay is offering a great deal where you get the Xbox Live Gold Starter Pack for just $49.99. This collection includes a 12-month Xbox Live Gold subscription, an Xbox 360 Chatpad, a headset, and 400 Microsoft Points. These usually sell for $80, so this deal brings it down to $49, saving you $31. That's a discount of 38%. Even better? Shipping is free. If you're interested, head on over:
Don’t forget, if you’re looking for other deals, be sure to check out our Newegg Promo Code thread. Oh, and if you're on Twitter, be sure to follow @TechPromos for the latest deals, or you can Like TechPromos on Facebook.
Read More | Xbox Live Gold Starter Kit sale
If you're an Xbox 360 owner, you'll wanna get a look at this deal from eBay, which offers 41% off a 12-month Xbox Live Gold subscription. With services like Hulu Plus, Netflix, and ESPN requiring a Gold account, it's nice to see the $34.99 price tag here, down from the typical $59.99, saving you $25. They've got limited stock, and this deal will only last for a few hours. If you're interested, head on over:
Read More | Xbox Live Gold deal
Microsoft is looking for "multiple thousands" of Xbox Live members to test a new Xbox 360 disc format; in exchange, Microsoft will send you a free copy of the best-selling Halo: Reach and other branded freebies.
"We are conducting an open call for US based participants for a public preview to help us prepare for an updated Xbox 360 disc format," Major Nelson, the gamertag for Microsoft Xbox Live's programming director Larry Hryb, announced on his blog.
"We're looking for multiple thousands of participants, so your chances of making it in are good," he wrote.
A couple of days ago, Microsoft raised the price of an annual Xbox Live Gold suscription by $10, to $59.99 per year. However, realizing that there are people out there with multiple accounts in a family setting, the company has finally incorporated an Xbox Live Family subscription into their offerings, and it's a great deal. For $99.99 per year--$20 less than the cost of two Xbox Live Gold subscriptions--you get a pack of four Xbox Live Gold accounts. Even cooler, though, is if you have young children, you get details on their activity and can set up preferences and allowances, and even get activity reports. Here's a look at the features that are exclusive fo the Family Pack:
- Family Center: It’s a single easy-to-use destination to manage your family’s memberships and online settings.
- Activity reports: Sign in to Xbox.com to view reports on your family’s activities on Xbox LIVE, and encourage discussions with your family about safer, healthier, and more balanced gaming.
- Microsoft Points Allowances: Parents and caregivers can purchase and gift Microsoft Points to their children.
- Family Pack Deal: Get exclusive discounts on family-friendly content.
You can convert over to the Family Pack from any existing Xbox Live account. If you're already a Gold member, then you get $5 towards the purchase of the Family Pack for each month of Gold that you have remaining on your account. Even better, if other accounts that you want to add to your Family Pack have time left on a Gold subscription, the entire family will get another month of Gold added for every two months remaining on each account.
The Xbox Live Gold Family Pack is available now, and you can set it up online, or from the Xbox 360 dashboard.
Read More | Xbox Live Family Pack FAQ
If you've been waiting for the Fall 2010 Xbox Live dashboard update to drop, tomorrow is the day, just in time for the launch of Kinect. This'll be a mandatory update, and anyone who refuses to get it will find themselves unable to connect to the service. According to the message Xbox Live users are receiving in their inboxes, the update will also add minor changes the Dashboard so that: "You will notice a change to the layout of the Xbox LIVE Dashboard, a new color scheme, and new fonts being used.
If you want a look at all the new features the update will bring to your Xbox 360, hit our video after the jump.
Wanna get your hands on the next big Call of Duty release? Call of Duty Black Ops is our Deal of the Day, and you're saving a nice 25% off the total cost with this Dell pre-order deal. You get both the Xbox 360 version of COD Black Ops and a 3-month Xbox Live Gold subscription card for $59.99, saving you $20. Shipping is free, and the game will ship to you on November 9, when it's released to the public. A nice way to save some cash if you were gonna pick this one up anyway.:
Don’t forget, if you’re looking for other deals, be sure to check out our Newegg Promo Code thread.
Windows Phone 7 launches on November 8 here in the US, and in just three days over in Europe. I got a chance to sit in (okay, I kinda took it over) on Windows Phone Radio a couple days ago to talk to Brian Seitz and Matt Akers about what we can all expect from the launch, from the software, and from the hardware devices that we will see launching. We chat about Zune, Xbox Live on the devices, and also what it took to bring a bunch of Microsoft divisions together to collaborate on this operating system. It's all good stuff, and if you're interested in WIndows Phone 7 or mobile devices in general, give it a listen.
I'm gonna try and make semi-regular appearances on the show, so if there are any questions you have, feel free to send them my way!
The next major Xbox 360 dashboard update happens in November, and we’ve got a look at all the new changes and additions in this episode of Bleeding Edge TV. This is a big update that brings another big redesign to the Xbox 360, similar to what they did a couple years ago with the New Xbox Experience. Things are a lot more flat and boxy, like what you’d find on Windows Phone 7, and the synergy is understandable…plus, it makes things a lot more user-friendly as it pertains to Kinect.
What else do you get? Netflix search and DVD queue management, along with a Netflix app redesign. ESPN brings 3,500 live sporting events per year (close to 100 per day!,) Zune finally brings music to the Xbox 360 with Zune Pass integration, and more. Get a look at the video above for the full scoop.