If you've been putting off calling your aunt in the Dominican Republic or your Slovenian cousins because of the cost of calling from your mobile phone, a promotion from Vonage should pique your interest. The VoIP provider is giving away one free international phone call, up to 15 minutes, to anyone who downloads its new iPhone app, Time to Call. The app is also free.
What's especially appealing about the offer is you don't have to be a paying customer of Vonage (from $11.99 per month) to use the app or get the one free trial call. The free call expires one year after you download the app. Be sure to check that the country you're calling is on the list of 100 that are included in the deal (check below).
After your one free call, all calls are billed in 15-minute increments. Prices for the 15-minute blocks of international talk time range from 99 cents to $9.99, depending on which country you call, although calling most countries is less than $1.99. And typical of Vonage's slightly experimental nature, the Time to Call app doesn't charge you through pre-paid credits or an in-system account, the way other services such as Skype do. Instead, Vonage's app bills you directly through iTunes.
Vonage E-911 isn’t helping us at all in our home. For some reason, despite inputting the correct address over and over, Vonage automatically changes it to a completely different address. One that isn’t even in the same city, in fact. At first, it was an annoyance. You see, when we signed up for Vonage, we gave them our address and thought that was that. A couple weeks later, we got a confirmation email saying that the address we submitted was accepted - however, in the email, it listed an address we had never seen before. Odd, we thought. We changed it back, and went along on our way…until a couple weeks later we got the same email. Our change has been accepted, but…again, Vonage changed our submission to that same address in a city that is ten minutes from where we have service. We changed it back, and dropped Vonage a support email. We never heard back from Vonage on support. However, two days ago we needed to call an ambulance to rush our 3-year old to the hospital in what was a life-threatening situation. Fortunately, the 911 operator has our correct address come up on her screen - something that when you are in the midst of an emergency, you don’t want to take the time to have to recite.
However, the day AFTER that frantic 911 call, guess what we found in our email inbox…
So, it looks like things are going from bad to worse for VOIP phone company Vonage. Last week, a judge ruled in favor of Verizon citing that Vonage was infringing upon Verizon’s patented Internet phone technology, which lays out methods for getting calls to go between the Internet and conventional phone networks. The ruling was that Vonage was banned from signing up new customers, while existing customers were unaffected. Vonage asked for, and received, an emergency stay which allows them to conduct business as usual for the time being. They went so far as to tell investors not to worry, because a “workaround” was currently under development.
Unfortunately, today Vonage has changed their tune, and they are now saying that they have no workaround that would moot the need for a stay. Uh oh. We don’t know how much longer Vonage will be around in it’s current form, but for a company that loses 2.5% of it’s customers per month, if they can’t bring in new customers to replace lost ones, it’s fairly obvious what will happen.
Read More | USA Today
Internet-based phone company Vonage Holdings Corporation has announced that it now has more than 2 million subscribers, according to Reuters. Up 119% from last year, they ended their second quarter with more than 1.85 million subscribers. Because of growing competition from other phone and cable companies, Vonage stock shares are now worth around half their value.
Vonage’s premium package is priced at $24.99 a month, not including broadband charges. We believe in free enterprise and hope that Vonage is on the road to recovery.
Read More | Reuters
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