Skype suffered a major outage yesterday where many users, possibly millions, were left without service. It started early in the morning, with people finding that they were unable to login, see their friends list, or place calls. At first, Skype tweeted that they were looking into the issue, but it soon became clear that the problem was affecting a large number of people, for several hours.
Skype put up a blog post in the afternoon to explain what the situation was, and how it was a problem affecting many users that caused the number of supernodes, those systems that are used by the Skype network to connect calls and process logins, to be taken offline. They added that they are working on creating "mega-supernodes" to take over that role and rectify the problem. According to their estimates, voice calls should be functioning within hours, but video calls and group features may be down longer. This may end up being one of the most serious issue that the company has had in the past several years.
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If you experienced the breakdown Monday on Netflix’s site between about 7:00 a.m. to 6:00 p.m. PST, you will be happy to know that you were one of 7.5 million users that went through frustration when you couldn’t get your movie fix. The company says that there may be a delay in orders by a day and may credit some accounts to make up for the problem. This is the second time the site has been down, the first occurring last July when the Netflix lowered its prices.
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Microsoft’s Xbox Live matchmaking service went down for about six hours today; the first reports starting appearing at around 5:30 PM Pacific Time, and Major Nelson reported that the service was fixed at around 11:30 PM Pacific. During the outage, gamers would have a hard time connecting to the Live service and could not get into online games. Supposedly, voice chat and achievements were still working during the outage, but gamers looking at playing the single player campaign in Gears of War needed to disconnect their Ethernet connections to play. While outages like this are frustrating, Microsoft’s Major Nelson was able to keep gamers abreast of the situation through his blog; hopefully he will be able to share some post-mortem insight into the outage.
Read More | Major Nelson