It appears that something slipped under the cracks in the hoopla of the iPhone 5 release (see our iPhone 5 review.) As many people do when buying oftentimes unpredictable electronics, I bought additional warranty coverage: Apple's AppleCare+. In my case, it turned out to be AppleCare-, as I realized after purchase that my iPhone 5 didn't have the warranty attached to it, despite my bank account being charged.
A quick search on my support profile page indicated no AppleCare+ coverage, which prompted me to call Apple's 1-800-MY-APPLE for support. At first, an Apple rep informed me that no AppleCare+ was associated with my device. It was only after providing my order number that they acknowledged the situation. They then stated that they were swamped with pre-orders, and the warranty had not kicked in yet and was instructed to give it 3-5 business days.
Well, that was fast. iPhone 5 pre-order began at 12:01am this morning, and by 12:56am, the latest Apple smartphone was backordered by a week. Buyers who are late to the game (and by late, we mean an hour late--1:00am Pacific, 4:00am Eastern,) will currently be receiving pre-ordered iPhone 5 units one week after availability, on September 28th. Of course, you can also opt to visit your local Apple, Sprint, AT&T, or Verizon Store on the 21st if you'd rather not wait a week.
Did you pre-order iPhone 5?
If you're hoping to get an iPhone 5 on launch day without having to wait in line, pre-ordering is your best bet, and pre-orders start tonight at midnight. Just make sure you've got yourself some coffee, or get in a nap, because it might be a long night. Based on previous years, its going to be an absolute frenzy, consisting of a lot of refreshing of web pages, crashing carrier sites, losing your spot as servers melt under the pressure, etc. If you're lucky, you'll get through and be done within just a few minutes. Just make sure you know exactly which iPhone you want--color, capacity, carrier, and plan--so that you aren't trying to make those decisions while time-outs are occurring.
You'll be able to place your order in the U.S. starting at 12:01 Pacific Time, 3:01 a.m. Eastern on Friday, Sept. 14. Good luck.
Apple is set to begin pre-orders of the next-generation iPhone 5 on September 12, according to iMore. You might recognize that date as being the same day that Apple will unveil its next smartphone to the world, so it looks like pre-orders will begin later that day. The smaller 7.85-inch iPad is also heavily rumored to make an appearance on 9/12 as well. The next iPhone is expected to see a September 21 release, with international sales kicking off on October 5.
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Don't expect a splashy ad campaign about those pre-orders, however. Deutsche Telekom will give out coupons to customers who specifically ask for the next iPhone, Bloomberg said. But Deutsche Telekom will not be providing details on the name or the release date of the next-gen Apple smartphone.
But while Deutsche Telekom is the parent company of U.S. carrier T-Mobile, this doesn't necessarily signal that T-Mobile will be getting the iPhone anytime soon. Deutsche Telekom has been an Apple European sales partner since the debut of the iPhone in 2007. In late August, there were reports that the iPhone 5 would operate on T-Mobile and Sprint 3G networks and could hit stores in early- to mid-October, but no announcements have been made.