Looks like we found another iPhone 4 oddity. It looks like taking and sharing pictures with the iPhone 4 may have a couple of bumps in the road. The iPhone 4 uses scantily-supported JPEG orientation flags for photos rather than actually rotating the pixel data, causing many online services (Dailybooth and Facebook included) to interpret portrait-oriented photos as landscape and then turning them on their side. As you can see above, I took a self-portrait and sent it in to Dailybooth, and it appeared as a landscape image.
As with any new major product launch, the iPhone 4 isn’t without some manufacturing issues. Some users are reporting that their signal will drop if they touch the antenna on the lower left, other are reporting yellow spotting on the display, and some others are saying that their volume buttons are inverted. So, we wanna hear from you—is your iPhone 4 acting up in any way, or is your unit awesome?
Using FaceTime for the first time is one thing that many new iPhone 4 users were excited about—but what if you don’t have any friends who also have an iPhone 4, currently the only FaceTime-compatible device on the market? Apple is here to help.
Apple support representative are standing by, ready to connect with you on a FaceTime call to give you a tutorial of all the features that FaceTime offers. All you need to do to start is dial 1-888-FACETIME from your iPhone 4 handset. From there, you will be asked a few questions to make sure you are ready to connect over FaceTime, and then you’ll be on a face-to-face call with Apple.
For what it’s worth, we think it’s pretty cool of Apple to offer this basic service. What better way to show the magic of FaceTime than to let the user experience it themselves, first hand, which is something that will never come across the same way in a video tutorial.
FaceTime is one of the major new iPhone 4 features that set the smartphone apart from others, but we’ve been hearing that quite a few people are unable to place a FaceTime call from their iPhone 4, despite both parties being connected to Wi-Fi, which is the only requirement. In fact, we had the same issue when we tried to fire up our first FaceTime chat while at the Apple Store during iPhone 4 launch. I immediately walked over the to Genius Bar, figuring that my iPhone 4 wasn’t recognizing the fact that it had a front-camera or something, and the Genius was stumped, too. He was also in charge of handing out iPhone 4 units, so we didn’t have his full attention anyway. While he was doing his thing, we looked through the Settings area to see if there might be something there. As it turns out, there was.
For whatever reason, not all iPhone 4s are shipping with FaceTime enabled. The person I was with had just bought his iPhone 4, same as I did, and his had FaceTime enabled by default, while mine was disabled by default—both straight out of the box. If you are experiencing the same, first thing you should do is go into Settings, then Phone. Right beneath your phone number will be the FaceTime toggle. Switch it to “ON” and you are good to go.