Emma Alvarado, from Los Angeles, Ca., was so teed off at Microsoft that she filed a class action lawsuit to recover the $59.25 fee that they charged her for downgrading her Windows Vista to XP. The suit says that the company charge is in violation of Washington State’s Unfair Business Practices Act and Consumer Protection Act. Emma is hoping that others who have payed the fee will join in. Microsoft is also involved in another suit that says that the sticker “Windows Vista Capable” is misleading.
Read More | PC World
Last June, Dell began to charge customers $20.00 to $50.00 to downgrade to Windows XP. It was up to $100.00 by October. Now it seems that they are charging $150.00. At the same time, we recently read that Microsoft claims that 9 out of 10 Vista customers are satisfied. While we don’t believe everything we read, we keep wondering why Dell is punishing XP users and MS’s inhouse research, with figures that include licenses sold as part of a downgrade package, seems cheerfully optimistic. What do you guys think? Remember when Coke came up with a new version and nobody liked it? It just went away.
Read More | Silicon Alley Insider
One of the many interesting tech stories this year was Microsoft’s release of Windows Vista…and the subsequent complaints, issues and horror stories that followed, as this writer can personally attest to. As a result, many users and businesses have it made quite clear they’d rather switch back to good ol’ Windows XP. Well, in a very surprising move, Microsoft is “quietly allowing PC makers to offer a downgrade option to buyers that get machines with the new operating system but want to switch to Windows XP.” The catch? The offer only applies to Vista Business and Ultimate editions, so you Home users are out of luck. Dell, Fujitsu, Lenovo and HP PCs are all capable of downgrading if customers wish to. That piercing, wailing sound you hear? It’s this writer screaming in despair because she can’t go back to the shiny, happy days of Windows XP.
Read More | Engadget