Update: Within two hours, I got a call from a Comcast representative who stated that, since the payments were made by credit card automatically, there is no reason they can’t credit it back to that credit card. She went on to tell me that they’d process the refund tomorrow. Very cool. However, I wonder what the response would have been if we hadn’t been paying by credit card, and instead used ACH transfer from a bank account. In any event, the Comcast folks on Twitter really are listening, and really are aiming to put out fires. Good stuff.
This morning I opened mail from Comcast, which, to my surprise, showed that I was two months late on paying up. I thought that was odd, since I kicked Comcast to the curb for Verizon FiOS two months ago. I called and got it taken care of, to find that I was owed $72 and that it would arrive in 6-8 weeks. Kind of annoying, but no big deal. Then they called me back, to tell me that I had another active account that has been auto-debiting from one of my accounts. That one was to have been cancelled back in May. Once that was straightened out, the damage was that Comcast owes me a cool $772. I asked when I’d receive it, and they said 6-8 weeks. I thought that was fairly crappy, being that when I cancelled the services, I also revoked Comcast’s right to take any money from my private accounts. I threw up a gripe on Twitter, and a few minutes later, Comcast’s Twitter customer service went into full effect. Gotta give them props for that. They asked me to email them the details, so they could look into it. You can read the email I sent them, after the break. Feel free to chime in with your thoughts. We will update with any progress made on this, let’s see how customer service on these Web 2.0 Internets works. [Photo Credit]
The Dark Knight will be released Dec. 9 in both a standard and Limited Edition box. Both versions are in widescreen 2.4:1 1080p video with 5.1 Dolby TrueHD audio. The deluxe set includes 2 discs, a Bat-Pod display case, art galleries and movie extras such as behind the scenes. You can pre-order at Amazon now for $47.95, temporarily marked down from $64.99.
Read More | Amazon
So, you know that nifty New Xbox Experience you’ve been hearing about all over the place? Well, our pals up in Redmond gave us the opportunity to grab the dashboard a few weeks before it becomes publicly available on November 19th. We have a bunch of info coming your way in the coming days (and, please, feel free to leave any questions on the forum and we will answer them all - seriously, ask away!). In the meantime, though, we thought we would take you through the setup process. After downloading the update (which takes a good, I dunno, 10 seconds), your Xbox 360 will reboot, load the new firmware, and hit you with a high impact video before dumping you into the new dashboard. It really is all sorts of fancy. We’ve created a New Xbox Experience setup gallery with a bunch of pictures showing you the process of installing, setting up, creating your avatar, and browsing around the new interface. Go ahead and take a look, and don’t forget, leave your questions here.
Read More | New Xbox Experience Gallery
So this morning we gave you the scoop on the new Sonos 2.7 features, along with the news of the new (and free) Sonos Controller for iPhone and iPod touch, but we figured you’d be interested in seeing how all this worked. Luckily, Sonos CEO John MacFarlane was able to stop by to give us a first look at all the announcements. In this episode, John walks us through all the new hotness that Sonos announced this morning. That includes a walkthrough of the new iPhone app, which incorporates and supports all those slick new Sonos 2.7 features that we’ve been raving about so early in the morning over here. If you are a music fan, you owe it to yourself to look into Sonos, if you haven’t already.
Oh, and be sure to check our Sonos for iPhone gallery if you wanna see some screenshots of the app in high resolution.
Sure, we’ve already put up a MacBook Pro 2008 unboxing gallery, but we figured there might be a few of you out there who’d want to see the unboxing action in video form - so here it is. We bring you a look at the newly redesigned MacBook Pro, which launched just a few days ago. In case you missed it, the MacBook Pro now has an aluminum unibody enclosure, a glass display (which means, glossy - not matte,) and even a glass single-button trackpad.
If you’re wondering how these stack up to the older models, be sure to check out our MacBook and MacBook Pro redesign comparison video.
Read More | MacBook Pro Product Page
The Mac mini has had a good run, but it sounds like Apple has decided to give the mini the ax. The smallest and cheapest Mac is no longer shipping or available for order, according to a couple large retailers in Europe say Gizmodo. Apple has a large financial call taking place today in which the mini is expected to get cut from the Mac lineup. Lets hope this is in preparation for an upcoming Mac mini (Mac nano?) at January’s MacWorld Expo as many suspected the mini to get a makeover, not a going away present.
The Mac Mini is still available on the Apple store, so you may want to get it now if you were thinking it over.
Read More | Gizmodo
A few days ago, at the Apple notebook event, the company unveiled their newly redesigned MacBook (gallery) and MacBook Pro (gallery) portables. We were able to get our hands on the new MacBook and MacBook Pro, and in this video, we compare each to their last generation counterpart. That’s right, we put the white MacBook up against the newer aluminum MacBook, compare the older MacBook Pro to the new one, and to top it all off, we bring in a MacBook Air for comparisons sake as well. Hit the video to get a look at all the aluminum and glass unibody goodness.
We’ve already hit you guys with the MacBook unboxing gallery, showcasing the brand new redesign for Apple‘s non-Pro notebook. In case you missed it, the MacBook now sports an aluminum enclosure, a glossy glass display, and even a glass trackpad. The old-school white one is still available, but really, those are now an afterthought. We unbox the new aluminum MacBook in this episode of Unboxing Live, so sit back and hit play to get a look at the goods.
We’ve also got another video in the works, comparing the new model to the older model, over on Bleeding Edge TV.
Read More | MacBook Product Page
We are still working on those unboxing videos for you, but in the meantime, we’ve got more unboxing love based on the new Apple notebooks. This time, we give the MacBook Pro its due, splaying it out for your enjoyment. The newly-redesigned MacBook Pro features an iMac-ish aluminum and glass look to it, including the black bezel around the screen. Gone are the days of the matte finish as well, as the new MacBook Pro is only available in a glossy display finish. The trackpad is now glass, although it strangely doesn’t feel like it, but we guess that’s okay. You’ll see more in the video, but for now, enjoy our MacBook Pro 2008 unboxing gallery.
Read More | MacBook Pro 2008 unboxing gallery
Two days ago, Apple revealed their redesigned MacBooks and MacBook Pros during their notebook event. We were able to track them down, and now have our hands on the new goods. First up, we bring you an unboxing gallery for the newly redesigned MacBook. It’s made of aluminum, and looks like a miniature MacBook Pro. The screen is glossy, and it no longer has a built-in FireWire port. We will have video up soon, but in the meantime, check out the MacBook 2008 unboxing gallery.
Read More | MacBook 2008 unboxing gallery
Gallery: MacBook aluminum unboxing gallery
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