Last June, Dell began to charge customers $20.00 to $50.00 to downgrade to Windows XP. It was up to $100.00 by October. Now it seems that they are charging $150.00. At the same time, we recently read that Microsoft claims that 9 out of 10 Vista customers are satisfied. While we don’t believe everything we read, we keep wondering why Dell is punishing XP users and MS’s inhouse research, with figures that include licenses sold as part of a downgrade package, seems cheerfully optimistic. What do you guys think? Remember when Coke came up with a new version and nobody liked it? It just went away.