Calling 411 Is Free, If You Know Where To Look

Posted by Patrick Phelps Categories: Smartphones, Google, Microsoft

So you don’t have an iPhone or other web-enabled phone, you’re away from your computer and you’re tired of shelling out your precious greenbacks for 411 services; is there any other option? Well, you could just keep on calling 411, the phone companies love it when you do that – a quick check reveals that Verizon charges $1.49 per call and both AT&T and Sprint charge a piggy bank busting $1.79 per call – or you could give Google or Microsoft a call, they’ll take care of you for free. Google’s service, “GOOG-411” can be accessed by calling 1-800-GOOG-411, while Microsoft’s “Live Search 411” can be accessed by calling 1-800-CALL-411.

Both systems use voice recognition technology (you won’t be able to speak with a real human) to provide directions to and phone numbers of millions of destinations across the United States and Canada, connecting you to your destination and sending you a text message containing the requested information if you so desire.

Which service is right for you? You’ll have to try them both out and decide for yourself. I surprised myself by choosing the Microsoft service as my favorite. Stranger things have happened…

Check out the video (up top) for an introduction to the Google service.