Find Our Latest Video Reviews on YouTube!
If you want to stay on top of all of our video reviews of the latest tech, be sure to check out and subscribe to the Gear Live YouTube channel, hosted by Andru Edwards! It’s free!
Wednesday July 11, 2007 1:56 pm
Sprint Shafts its Subscribers
Word has it that Sprint has a few lessons to learn when it comes to public service. June 29, it sent out letters to customers telling them it would shut off service effective July 30, claiming “the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs.”
After noting this again on one of our local stations, we understood this to mean that about 1000 subscribers calling the company too many times in one month were subject to this cessation of service. Now it appears that about 200 of these turn out to be U.S. Army soldiers, according to Sprintusers.com., where one soldier nicknamed “Shafted” has made plans to contact his senator and every other media outlet he can because cell phone service complained about roaming charges.
Our point here is this. If a company is going to be rude to an extent that more than a few stories are reported about them in a negative way, can they survive in a highly competitive cellular market? In this case, we really have to wonder.
Read More 
| BetaNews
Latest Gear Live Videos
Advertisement
Advertisement
Advertisement
© Gear Live Inc. {year} – User-posted content, unless source is quoted, is licensed under a Creative Commons Public Domain License. Gear Live graphics, logos, designs, page headers, button icons, videos, articles, blogs, forums, scripts and other service names are the trademarks of Gear Live Inc.