Tuesday March 25, 2008 5:03 pm
When Apple products don’t “just work”
Apple loves to tout that PC users should switch to Macs because they “just work”. Now, we’ve enjoyed what has been a mostly blissful love affair with Apple products over the past few years, save for a few problems here and there. When an issue has come up, we’ve found that Apple was quick to the rescue (in some cases, we needed to make sure we were actually at a Genius Bar that was competent) and fixed our issues. Sure, the iPhone has had a few annoyances here and there, but overall, we’ve been pleased.
However, our pal Xavier over at Notebooks.com has recently experienced what has to be one of the oddest bouts of bad luck with Apple products I’ve ever seen. From two dead iMacs, to a completely dead MacBook Pro battery, to multiple iPhones malfunctioning. To top all that off, he is even experiencing the delay of a third-party Apple accessory he is waiting on, because the manufacturer is saying Apple is taking their time on certifying the product.
It happens to all companies out there friends. Even the “almighty” Apple isn’t immune. Hit the Read More link below for the full scoop.
Read More | Notebooks
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- apple, bad apple, customer service, customer service nightmares, imac, iphone, macbook pro, sidefeatured
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