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Wednesday November 16, 2005 7:08 pm
AOL Losing 300 Members Per Hour
What in the…? Is AOL seriously doing things so horribly wrong that t heir subscribers are turning away in droves? Or is this a case of customers finally having an easy way to get out of their AOL membership since AOL’s recent revamp of their cancellation procedures?
As of September 30, the AOL service totaled 20.1 million U.S. members, a decline of 678,000 from the prior quarter and 2.6 million from the year-ago quarter. In Europe, the AOL service had 6.1 million members, a decrease of 98,000 from the previous quarter and a decline of 170,000 from last year’s quarter.
Now, average that out, and you find that AOL lost 300 members every hour in that three month period. Wow.
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Comments:
serves them right… make a better product, and they’ll come back - as for now, you’re pretty much on your last legs
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AOL sucks, it always has sucked, it sucked way back in the day, and it’s kept right on sucking through the millenium, and right to this very moment, has kept the Suck right on track.
Moderated to hell hyper-conservative chat rules? Check.
Lack of policy on stopping Spammers? Check.
Speed(Sarcasm)? Check.
Value(Double sarcasm) for the price? Check.
Made for the parental Control Freak? Check.
Lack of a worthwhile broadband service? Check.
Why the hell does it even exist? Parents surely can’t be THAT controlling can they? I guess so, why anyone willingly uses AOL is beyond me, it used to be “Z0mg i cayunt fford lyke, DLS, or caybill.” But hell, there’s now faster, more stable Dial Up, for less than HALF the price, so why the hell? You can still chat with AOLers via AIM, so that’s no excuse, I dunno, I just don’t get it.
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Wow! About 300 members lost per hour? That is incredible. They better do something about it, fast, or else, we won’t hear anything from AOL again.
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Well, I pay $25/month here in canada, eh! for a 3meg line. There are others to choose from but Golden.net has the best newsgroup service period with no caps, no cr@p software, no hassle and 99.9% uptime. Why would I go 1000x slower with lagging software that kills my resources?
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Perhaps the AOL offers on freebie sites help a tiny bit in downfall too? :D
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I am glad that they are losing customers, the company is not run the way that they should be. I had AOL years back (I know, I know). When I canceled my account I figured that I wouldn’t have to worry about them anymore since I was moving forward with my “internet experience”. Little did I know that AOL doesn’t exactly shut your account down just when you ask, they keep it up for 3 more months without you knowing just in case you come back. So when they did that, someone got my account and used my bank card online to buy 3 grand worth of crap. My bank of course credited the money to a new account for me but I’m sure AOL fought them over having to pay back the money since they did leave my service on for free. And how in the world do they have that many customers? Wow, that is insane.
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Lots of stupid people think they’re getting a great deal, AOL is a household name, and if something is a household name then by golly it must be a winner!
Just like if certain political parties *say* one thing and *do* another, people pay attention to the *say* and not the *do*. Those are the two big reasons why AOL has not had it’s head cut off like any insufferable twit would have.
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I hope AOL goes under. They deserve to fold after years of neglecting and lying to the customer. In the UK it is widely accepted that they are hands down the worst broadband provider and the most over priced,
in 2008 my folks get stuck in a years contract with them after they promised faster speeds and no more disconnections. It was a total lie as the speeds actually got worse and the reliability too. Their customer support was never helpful and generally staffed by people who have no idea what they are talking about.
Their whole company is just to hopeless to ever turn things around. The top of the company are simply out of touch which modern broadband standards and always were. They are too careless to be good at business, they should give up on broadband and do something else.
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