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Thursday March 2, 2006 4:09 pm
Comcast Digital Voice Modem Is Frickin’ Huge
So, here at the office we got rid of Vonage and added Comcast Digital Voice to our cable package. Aside from the hike on the Comcast bill, the biggest change we have noticed in this process is the insanely large telephony modem that they gave us to replace the little Motorola cable modem that we knew and loved. I mean, we understand that the new modem includes a battery backup that allows us to maintain phone service in the event of a power outage (although Internet drops out thoroughly in the same situation,) but what should we make of the two times the phone service did cut out? Oh, wait - that was due to Comcast performing “standard area upgrades.” Sweet.
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Comments
I’ve had that comcast modem for several months and you are so right, it is a monster. Good God, is there a little person inside there throwing switches?
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I’m thinking about getting this. Does it have telephone jacks in the back so I can plug a phone right in, or will I have to run wires from the new modem to my telephone wall jack?
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I’m a Tech support rep that supports those VO-IP modems, they’re big because of the battery back-up, so if the power goes out you’re not with out a phone it lasts up to about 8 hours, cya later
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So that modem has 2 battery backups in it for 911 usage if the power goes out. That is why it is so big.
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well yeah its kinda dumb because if the power goes out in the area, there won’t be any power going to the poles in the area either, so in the slim chance that only you or a couple other people near you and the street poles still have power, you can make and receive calls for about 6-8 hours, depending on phone usage.
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What model is this modem? I need to get one .
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The one on the left is a Motorola Surfboard 5100, and the one on the right is a Motorola TM402G Arris Touchtone mdm. I would check with your service provider first, because with us you just can’t go out and buy one thinking its gonna work. People buy the 5100 from walmart or something like that and think its just gonna hook right up. Then it doesn’t so the call us and complain. It really tweaks us off to no end when ppl do that. But thats why i said to check with your ISP, they may be different.
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