Tuesday December 14, 2004 2:26 pm
Blockbuster Revamps Late Fee Policy
Unless you have some sort of unlimited DVD rental service, it's inevitable that you will eventually have to pay a late fee. If you're like me, it's rare when you don't. Well, Blockbuster has decided to change their policy on late return in an attempt to "help" out their customers. Starting January 1, 2005, all movies and games rented from Blockbuster will still have a normal due date. If you fail to return the item by the due date, you get a one week grace period where you can still return the movie with no fee assessed. Now the fun part. If you fail to get the item in by the end of that grace period, then Blockbuster simply charges the full amount of that movie to your account. Yup, the movie or game is then yours. If you are unhappy about the situation, you have a month to contest the decision. They will take it back, but will also charge a restocking fee. Looks like I am gonna be buying a lot of DVD's from Blockbuster come 2005. Crap.
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