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I filed a chargeback against StormPay this evening.
Posted: 08 February 2006 03:13 AM     [ Ignore ]  
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I have a CitiBank Mastercard from Citicards.com

What # do I call? I think you may have the same CC as me..

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Posted: 08 February 2006 09:59 AM   [ # 1 ]     [ Ignore ]   [ # 1 ]  
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I called the 1-800 number that they refer you to on the website when you check your account statement online..

1-800-950-5114

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Posted: 08 February 2006 06:09 PM   [ # 2 ]     [ Ignore ]   [ # 2 ]  
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did you have to get a whole new cc through citi ?

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Posted: 08 February 2006 08:59 PM   [ # 3 ]     [ Ignore ]   [ # 3 ]  
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I don’t think so.. but even if I did it’s not too big of a deal, the whole reason I got a CC was to use it to invest in 12 DP :(

So sadly, if I do get my chargeback to go through I’ll probably be cancelling my account with citibank

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Posted: 08 February 2006 09:29 PM   [ # 4 ]     [ Ignore ]   [ # 4 ]  
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why would you cancel it, you will lose your credit

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Posted: 08 February 2006 09:53 PM   [ # 5 ]     [ Ignore ]   [ # 5 ]  
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Ok thank you, I just got it done too

Although it seemed easier in your case, I wasnt transfered, instead the same guy who answered helped me. They arent sending me any forms at all, but they are giving me my money back and they said they are going to dispute it with the payment processor themselves. They said the money will be credited back to my account within 2 business days, so thats over $800 dollars. I asked about forms and he said theres no need to fill them out because we will take over from here.. yadda yadda yadda

In the end, they were very helpful and nice and hopefully everything goes smooth


BTW FCK STORMPAY

Thanks

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Posted: 08 February 2006 11:32 PM   [ # 6 ]     [ Ignore ]   [ # 6 ]  
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didnt 12d ask everyone not to do chargebacks in one of their recent messages.. because they chargebacks are going to end up costing them alot of fees (stormpay isnt responsible for those fees, they just deduct right from 12d’s account)

not that I disagree with you guys.. its better than sitting back and waiting to see whats going to happen and risk not getting your money… It just means one more huge step towards 12d going out of business (old and new sites)

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Posted: 09 February 2006 12:50 AM   [ # 7 ]     [ Ignore ]   [ # 7 ]  
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**

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Posted: 09 February 2006 02:07 AM   [ # 8 ]     [ Ignore ]   [ # 8 ]  
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i agree now, when it comes down to waiting like sitting ducks, do what benefits you

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Posted: 10 February 2006 12:08 AM   [ # 9 ]     [ Ignore ]   [ # 9 ]  
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Lol. I don’t trust 12dp anymore, and I don’t trust stormpay. I wouldnt want to wait so they can refund me basically the same amount I’m getting back by doing the chargeback, this way I am basically guaranteed my money and not only that I get it back now instead of whenever stormpay feels like it..

just my 2 cents

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Posted: 10 February 2006 01:28 AM   [ # 10 ]     [ Ignore ]   [ # 10 ]  
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im not too sure i trust 12dp anymore either… just look at their newest updates… “stormpay stole money” to “stormpay is our friend” and now its back to “stormpay refuses to comply, we’re suing them”. wtf, stormpay. just give us our $@%@#ing money!

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Posted: 10 February 2006 01:34 AM   [ # 11 ]     [ Ignore ]   [ # 11 ]  
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Exactly, waiting this out would have cost me more than 1k additionally, because you only get a very limited time frame for chargebacks with credit cards (basically 30 days) if I hadn’t used my credit card and only used my debit card, I could have waited 90 days until I would have had to make a definate decision. Oh well..

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Posted: 10 February 2006 02:57 AM   [ # 12 ]     [ Ignore ]   [ # 12 ]  
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Man Im sorry you lost your money.

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Posted: 10 February 2006 08:33 PM   [ # 13 ]     [ Ignore ]   [ # 13 ]  
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I’ll atleast be where I started off at, back at square one with 3.9 k I really feel sorry for the people who didnt fund stormpay with a check or credit card…

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Posted: 17 February 2006 03:52 AM   [ # 14 ]     [ Ignore ]   [ # 14 ]  
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In stormpays platform how do you do a chargeback?

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Posted: 18 February 2006 10:35 PM   [ # 15 ]     [ Ignore ]   [ # 15 ]  
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You file a claim, but it will get denied, but I suggest doing it anyway so you have proof you tried to get your money back on your own.

P.S. Since my disputed transactions added up to almost 4 grand, Bank of Albuquerque had a claims specialist personally call my house for more details on my situation. I ended up faxing them documents from 12 daily pro and the news report from ABC4 that talked about stormpay being the scammer, not 12 daily pro. I also had to fax them my 12 daily pro account history.

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Posted: 19 February 2006 04:48 AM   [ # 16 ]     [ Ignore ]   [ # 16 ]  
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is your account credited back yet?

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Posted: 19 February 2006 11:59 AM   [ # 17 ]     [ Ignore ]   [ # 17 ]  
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not yet but after talking to the claims specialist im assuming it will be come monday…

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Posted: 19 February 2006 05:21 PM   [ # 18 ]     [ Ignore ]   [ # 18 ]  
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did you have to fill out an affadavit?

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Posted: 19 February 2006 06:54 PM   [ # 19 ]     [ Ignore ]   [ # 19 ]  
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nope, I didnt have to fill out any forms either.. I’m thinking its because of how much my dispute is for…

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Posted: 19 February 2006 09:13 PM   [ # 20 ]     [ Ignore ]   [ # 20 ]  
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good luck with everything.

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Posted: 24 February 2006 08:01 AM   [ # 21 ]     [ Ignore ]   [ # 21 ]  
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Citibank Malaysia won’t help. They said I must deal directly with Stormpay even after I told them Stormpay is keeping me in silence!

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Posted: 24 February 2006 01:44 PM   [ # 22 ]     [ Ignore ]   [ # 22 ]  
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I did a charge back on the last possible day. I got the money back to my CC today and am told that they can be refunded to SP the next 6 months. Will SP be eligheble to do so???
I mean, theny just make a charge back to “12dp SP”, which we know that has been frozen.

Once is sure, SP is the worst in this case!!!

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Posted: 02 March 2006 11:45 PM   [ # 23 ]     [ Ignore ]   [ # 23 ]  
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can we still do chargebacks?  some people got the email saying that its in violation with SEC to do chargebacks.  should we do it anyways?  also i have the same credit card as you, the citibank dividend mastercard, but my upgrade was months ago…  am i able to file a chargeback or is it too late?  this is so gay.

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Posted: 14 March 2006 09:42 AM   [ # 24 ]     [ Ignore ]   [ # 24 ]  
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I have just recieved emails in my inbox stating that my stormpay account has been suspended, apparently my check card chargebacks have gone through, but I have yet to see the money in my actual account. Also still no word on the credit card chargebacks.

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Posted: 14 March 2006 09:21 PM   [ # 25 ]     [ Ignore ]   [ # 25 ]  
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jdawg224 - 02 March 2006 11:45 PM

can we still do chargebacks?  some people got the email saying that its in violation with SEC to do chargebacks.  should we do it anyways?  also i have the same credit card as you, the citibank dividend mastercard, but my upgrade was months ago…  am i able to file a chargeback or is it too late?  this is so gay.

Yes, DO IT. StormPay is losing a lot of money from people performing chargebacks. That’s the only reason why they claim that it is a “violation” to do so—they are trying to retain as much money as they can. As far as I am concerned, you should suck those bastards dry. Get every penny that is rightfully yours and let StormPay cringe. Violation my ass. Don’t be bullied by StormPay!

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